---
title: Get in Touch | RunAPI
description: Have questions about integration, enterprise setup, or need technical help? We're here for you.
url: https://runapi.ai/contact.md
canonical: https://runapi.ai/contact
locale: en
site: RunAPI
image: https://runapi.ai/assets/opengraph-f702f2b1.png
alternates:
  en: https://runapi.ai/contact
  zh-CN: https://runapi.ai/zh-CN/contact
  es: https://runapi.ai/es/contact
  ja: https://runapi.ai/ja/contact
  de: https://runapi.ai/de/contact
  fr: https://runapi.ai/fr/contact
  pt-BR: https://runapi.ai/pt-BR/contact
  ko: https://runapi.ai/ko/contact
  it: https://runapi.ai/it/contact
  nl: https://runapi.ai/nl/contact
  pl: https://runapi.ai/pl/contact
  tr: https://runapi.ai/tr/contact
  zh-TW: https://runapi.ai/zh-TW/contact
  zh-HK: https://runapi.ai/zh-HK/contact
  ar: https://runapi.ai/ar/contact
  x-default: https://runapi.ai/contact
---

> HTML version: https://runapi.ai/contact
> Site index for agents: https://runapi.ai/llms.txt


# Get in Touch

Have questions about integration, enterprise setup, or need technical help? We're here for you.


### Email

[contact@runapi.ai](mailto:contact@runapi.ai)

Email the configured support channel.

### Documentation

[runapi.ai/docs/guides](https://runapi.ai/docs/guides)

Guides, API reference, and quickstart tutorials

### GitHub

[github.com/runapi-ai/cli](https://github.com/runapi-ai/cli)

Report issues, request features, and contribute


## Support questions

### What are your support hours?

Email contact@runapi.ai for support through the configured support channel. Availability and response timing depend on the request and its technical scope.

### Do you offer dedicated enterprise support?

Contact contact@runapi.ai to discuss enterprise setup, integrations, and technical requirements.

### How do I reset my API key?

Create a replacement key, deploy it to your application, verify traffic, and then revoke the old key.

### What payment methods do you accept?

The billing dashboard shows the payment methods currently available for your account. Contact support for account-specific questions.

### Do you offer refunds?

Refund eligibility depends on the current Terms and the billing record. Contact support with the relevant transaction details.

### How do I report a bug?

Email support with the request ID, model, timestamp, and relevant payload details so the team can investigate.


## Explore more

- [Documentation](https://runapi.ai/docs/guides): Quickstart, reference, and guides
- [Pricing](https://runapi.ai/pricing.md): Per-token and per-task rates
- [Model Catalog](https://runapi.ai/models.md): 230+ models, one table
- [SDK](https://runapi.ai/sdk.md): Typed clients for six languages

## Start building with RunAPI.

- [Get API Key](https://runapi.ai/login)
- [Read the docs](https://runapi.ai/docs/guides)

## Building with a team?

We're here to help with enterprise setup, integrations, and technical questions.

[Contact Us](https://runapi.ai/contact.md)



---

## More from RunAPI

- [Home](https://runapi.ai/.md)
### Product
- [Model Catalog](https://runapi.ai/models.md)
- [Pricing](https://runapi.ai/pricing.md)
- [Providers](https://runapi.ai/models#all-models)
### Developers
- [Documentation](https://runapi.ai/docs/guides)
- [SDKs](https://runapi.ai/sdk.md)
- [CLI](https://runapi.ai/cli.md)
- [MCP Server](https://runapi.ai/mcp.md)
### Guides
- [Claude Code vs Cursor](https://runapi.ai/claude-code-vs-cursor.md)
- [Cursor API Setup](https://runapi.ai/cursor-api-setup.md)
- [RunAPI vs OpenRouter](https://runapi.ai/openrouter-alternative.md)
### Company
- [Enterprise](https://runapi.ai/contact.md)
- [Contact](https://runapi.ai/contact.md)
### Legal
- [Terms](https://runapi.ai/terms.md)
- [Privacy](https://runapi.ai/privacy.md)
- [Site index for agents](https://runapi.ai/llms.txt)

Contact: contact@runapi.ai

## Structured data

```json
[
  {
    "@context": "https://schema.org",
    "inLanguage": "en",
    "@type": "WebSite",
    "name": "RunAPI",
    "url": "https://runapi.ai/",
    "potentialAction": {
      "@type": "SearchAction",
      "target": {
        "@type": "EntryPoint",
        "urlTemplate": "https://runapi.ai/models?q={search_term_string}"
      },
      "query-input": "required name=search_term_string"
    }
  },
  {
    "@context": "https://schema.org",
    "inLanguage": "en",
    "@type": "Organization",
    "name": "RunAPI",
    "url": "https://runapi.ai/",
    "logo": {
      "@type": "ImageObject",
      "url": "https://runapi.ai/icon.svg"
    },
    "sameAs": [
      "https://github.com/runapi-ai"
    ]
  }
]
```